Shipping Policy

At KHAASS, we take great care in ensuring your products are packed with love and shipped safely. Orders are typically processed within 2–3 working days of confirmation.

Delivery Timeline

Once dispatched, deliveries usually take 4–5 business days, depending on your location and courier partner availability. We currently ship across India using trusted courier services to ensure reliability and care.

Order Tracking

After your order has been shipped, you will receive an email or SMS containing your tracking details. You can monitor your package’s progress at any time using the provided link.

Shipping Charges

We offer free shipping on orders above a certain amount (as mentioned during checkout). For smaller orders, standard courier charges will apply, clearly displayed before payment.

Delays or Exceptional Circumstances

Although rare, delivery delays may occur due to external factors such as strikes, weather conditions, or logistical disruptions. In such cases, our team will keep you informed and ensure timely communication.

Damaged or Incorrect Items

If you receive a damaged or wrong item, please contact us within 48 hours of delivery at m.rajesh@tejasentp.com, including your order ID and photos of the issue. We’ll ensure a quick and fair resolution.